ACMA (30 Sep): Amaysim pays $138,600 for 13 failed mobile pre-porting ID checks (2025); enforceable undertaking
Australian Communications and Media Authority media release MR 31/2026 (30 September 2026) — Amaysim Mobile Pty Ltd (Optus-owned) paid a $138,600 penalty after an ACMA investigation found 13 breaches in 2025 of the Telecommunications (Mobile Number Pre-Porting Additional Identity Verification) Industry Standard 2020 (unauthorised mobile number transfers where mandatory additional ID verification was not carried out). ACMA Chair: checks are critical to stop fraudsters hijacking mobile services for identity theft and financial harm; ACMA not aware of financial losses from these breaches. Court-enforceable undertaking: independent review of policies/procedures, implement improvements, regular reporting to ACMA. Separate action: formal warning to Switch Mobile Networks (Ezee Mobile) for failing to publish consumer scam-reporting information. ACMA notes telcos have paid more than $5.2 million to date under the mobile-number-fraud crackdown. Category australia (identity / telco compliance — not a data-breach notification). Primary: ACMA; wire: iTnews 30 Sep.
- Product
- Amaysim Mobile (mobile number porting / pre-porting ID verification)
- Exploited in Australia?
- unknown
Primary: ACMA — Amaysim and Ezee Mobile breach anti-fraud rules (30 Sep 2026) · Vendor: ACMA — Amaysim investigation report / infringement / undertaking · iTnews — Amaysim $138,600 unverified ports penalty (30 Sep 2026)