Microsoft Threat Intelligence: attackers posing as IT help desk in Microsoft Teams talked users into Quick Assist sessions, then abused AD CS (an ESC1-vulnerable certificate template in one case, PetitPotam relay to Web Enrollment (ESC8) in the other) to get certificates for privileged accounts and a domain controller
Microsoft Threat Intelligence published an investigation of two human-operated intrusions on 30 October 2026 (US time). In both, threat actors used Microsoft Teams messages and calls to impersonate IT or help desk personnel and socially engineered users into granting interactive remote access, primarily through Quick Assist, using organisation-themed onmicrosoft.com tenant names and support-oriented display names. During the remote session they placed an archive in the user's Downloads folder, extracted it into a KB-prefixed staging directory under the user profile and ran the payload with a portable Python, Bun (JavaScript) or Java runtime, then ran host and network discovery and assessed Active Directory Certificate Services (AD CS).
In Case 1 the attacker abused an ESC1-vulnerable certificate template to obtain certificates for three highly privileged accounts, then, after a second Teams-phishing wave targeting 16 users about 90 minutes later, for eight more, and performed DCSync within seconds of obtaining one privileged certificate. Microsoft Defender attack disruption restricted the covered identities and blocked more than 1,000 subsequent SMB file-access attempts, but one privileged account excluded from automated response stayed usable and was later used to reach a file server and copy data to an external SFTP destination with a renamed copy of Rclone (SearchApp.exe).
In Case 2 the attacker used PetitPotam to make the domain controller authenticate to an attacker-controlled system, relayed that NTLM authentication to AD CS Web Enrollment (ESC8), obtained a certificate using the Domain Controller template and used it for Kerberos PKINIT to get a ticket-granting ticket for the domain controller; after Defender ESC8-related alerts the customer isolated the workstation and no further progression was observed.
Microsoft says the activity did not exploit a vulnerability in Microsoft Teams but relied on social engineering and insecure or overly permissive AD CS configurations, that resetting the user's password or reimaging the first workstation does not revoke an issued certificate or invalidate Kerberos tickets already issued, and that the activity is not attributed to a specific threat actor. (source: Microsoft Security Blog)
- Product
- Microsoft Teams (help desk impersonation, Quick Assist) and Active Directory Certificate Services (certificate templates, Web Enrollment)
- Versions
- n/a — social engineering and AD CS misconfiguration; Microsoft says no Teams vulnerability was exploited
- CVSS
- n/a
- Exploited in Australia?
- unknown
- Patch to
- Make staff verify unsolicited support contacts through a known internal channel before joining a call or starting Quick Assist, limit Teams external access to the domains you need, and allow only approved remote-support tools. Review AD CS templates that let requesters supply the subject, remove Web Enrollment endpoints you do not need, require HTTPS with Extended Protection for Authentication and follow Microsoft's KB5005413 guidance on NTLM relay against AD CS (named in Microsoft's post). If a rogue certificate was issued, revoke it and review Kerberos tickets separately (revocation does not cancel tickets already issued), and do not leave compromised accounts excluded from automated containment.
