The Office of the Australian Information Commissioner published on 4 November 2026 that Australian Information Commissioner Elizabeth Tydd has closed preliminary inquiries into VIQ Solutions Pty Ltd, a provider of transcription services for Australian courts and other organisations.

The OAIC says its enquiries found that a limited number of Australian court hearing recordings were accessed by three employees of an India-based subcontractor to provide transcription services between September 2025 and February 2026, and that the extent of access was limited by duration, the number of transcripts and the employees with access.

The OAIC says contractual arrangements put in place by the courts were privacy-preserving and that the granting of access to the three employees occurred outside those arrangements. Given those findings, the courts' response, and VIQ Solutions now being in liquidation, the OAIC does not consider further regulatory action an appropriate and proportional use of resources. (source: OAIC media centre, 4 Nov 2026) iTnews reported the same day that the OAIC saw a reasonable basis for concern that VIQ may have breached Australian Privacy Principle 11, judged an APP 8 overseas-disclosure breach unlikely because audio stayed on VIQ's Australian servers and could not be downloaded (controls the OAIC said it did not verify in practice), and that three of five e24 Technologies employees in Chennai who had been given platform access accessed audio from 93 matters across the Federal Court and the Federal Circuit and Family Court of Australia. (source: iTnews)