Russian home goods retailer Poryadok confirms a cyberattack that closed some of its stores and suspended its website, app and online services for five days, The Record reports
Russian home goods retailer Poryadok, which operates 48 stores across 32 Russian cities, confirmed that a cyberattack caused disruption that forced it to close some of its stores and suspend online services for five consecutive days, The Record reported on 30 October 2026. "We have been hit by a cyberattack, but we are already actively working to restore our services and gradually return operations to normal," the company said in a statement, according to The Record.
The Record says Poryadok first reported technical problems on Sunday, saying its website, mobile app and physical stores were temporarily unavailable, and that customers have been unable to collect orders, access loyalty accounts or contact customer support.
According to The Record, the company did not disclose how hackers breached its systems or when normal operations would resume, said it expected to reopen its stores and restore access to order information and loyalty bonuses without giving a timeline, and its website indicated that only some stores were still affected.
The Record says it was not immediately clear who carried out the attack or whether any customer information had been compromised. (source: The Record)
- Product
- Poryadok (Russian home goods retail chain): website, mobile app, stores, customer support and loyalty program
- Versions
- n/a — organisation cyberattack
- Exploited in Australia?
- unknown
- Patch to
- Poryadok customers: rely on the retailer's official channels for updates on orders, returns and loyalty bonuses. The Record says it was not clear whether customer information was compromised, so treat unexpected calls or messages about orders or refunds with caution.